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Artwork and Design

Frequently Asked Questions on Artwork and Design

  1. Can I resize my 72dpi artwork to 300dpi?
  2. Do You Guarantee Colors?
  3. How Can We Reach You?
  4. How Do I Place An Order?
  5. How Do I Print with a Border?
  6. Is my information safe on your website?
  7. Is Your Turnaround Guaranteed?
  8. What do you print?
  9. What is a tag?
  10. What is your turnaround?
  11. What should my files resolution be?
  12. What type of files do you accept?
  13. What is a bleed and when should it be used?

  1. Can I resize my 72dpi artwork to 300dpi?

    Unfortunetly, you can not increase your resolution for a design that has been created low resolution. The output will be blurry or grainy, and at times, unreadable.

    The only solution to this is to redesign your piece at the correct resolution.



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  2. Do You Guarantee Colors?

    If your job is color critical, you MUST ORDER A COLOR PROOF at the time of your order. If a color proof is not ordered we are not responsible for any color variations from your monitor to our presses. We cannot stress this enough, color variations will occur, if you need to attain perfect color on your job it can only be acheived by a color proof.

    Gang Run printing is the process of creating printed pieces at substantially discounted prices. One of the pitfalls of Gang-Run printing is that we reliquish the control of individual piece color to compensate for the entire run. This does not mean your colors will be drastically different, but that in regards to Gang-Run printing- the industry standard practice is to accept a overall pleasing color, which is 95%-100% accurate to the image.

    Because of limitations with the Gang-Run printing process, the differences in equipment, paper, and neighboring image ink requirements- the accuracy of color reproduction is not guaranteed. By placing an order with us you agree to this limitation.

    We accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process.

    The exception to this condition is when a job is placed on an entire run, which provides full control of the color matching process. If your job can be placed on its own run, we can pull a color specific proof which our pressman will match.



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  3. How Can We Reach You?

    There are several ways to contact us. Here is our Contact Details



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  4. How Do I Place An Order?

    You can browse our products ad click the BUY Now Buttons, or you can contact us and we can place the order for you


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  5. How Do I Print with a Border?

    With ALL designed material we recommend you leave 1/4" (0.25) from all surrounding edges of your printed piece. If you leave less than 1/4" (0.25), we cannot be held responsible for unequal borders from top to bottom and from side to side. This is due to the final cutting process in which some "draw" or "slippage" occurs in that cutting process. This is a print industry standard.



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  6. Is my information safe on your website?

    No information we collect for order processing or from inquiries is shared with any other company or website. Your information is only used to contact you when necessary.

    Credit Card information is only used to bill you for products and services ordered. Our secure shopping cart uses the latest SSL encryption technology verified by the trusted Thawte seal below. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times.



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  7. Is Your Turnaround Guaranteed?

    If your job is submitted and all the artwork is correct before 5pm, we guarantee that your job will ship by the end the second business day after your order is placed. If we do not meet or exceed our turnaround, your order is free (not including shipping charges). This applies only to products marked with our 24 Hour Turnaround seal.

    Of course, this does not include holidays, weekends, or acts of nature and God. This is valid for all products, quantities of 5,000 or less, that do not require bindery. Please keep in mind that shipping time is not covered under this guarantee.



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  8. What do you print?

    We are full color printing specialists. Some of the products we print are: Promotional Brochures, Event Flyers, Restaurant Menus, Realtor Postcards, Tickets, Handbills, Clothing Tags, Business Cards, Posters, Point of Sale Signage, Photo Reproduction, Instruction Booklets, Monthly Periodicals, Rack Cards, Tri-Folds, Record Flats, and More.

    The bottom line is: if it is on paper and it has ink on it, we can print it at a lower price.



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  9. What is a tag?

    A tag is a line of type which we discreetly add to your final artwork on the edge of the printed piece. It reads, in 5 point type, "geografixx.com". Tagging your orders is the only reason we have been able to maintain such incredibly low prices in today's environment.

    You may choose to omit this tag from your order for an additional fee.



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  10. What is your turnaround?

    We offer 24 Hour turnaround (local pick-up) on all products that are:
    UV coated
    14 Point
    5,000 quantity
    No bindery.
    All non-UV orders are guaranteed to print within 72 hours of your submission.

    Turnaround times on all products are found under the product descriptions.

    With the help of Air carriers, we are able to have your job shipped across the country to any destination within 24 hours of production time.


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  11. What should my files resolution be?

    All file formats must have bit map resolutions of 300dpi/ppi and embedded or outlined fonts. We accept the following file formats: .TIF, .JPG, .PDF, .EPS and .PSD. At the time, we do not accept quark files, Pagemaker, Corel Draw, or any similar software. However, these formats can be easily converted into an industry standard format with a few easy steps. If you are unsure about your file format, give us a call and we will help.



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  12. What type of files do you accept?

    300 DPI CMYK
    Adobe Acrobat (PDF) Preferred format
    Adobe Photoshop (.psd) - FLATTENED
    Adobe Illustrator (.ai or .eps) - Fonts converted to outlines/curves
    We also accept the standard industry formats: .eps .pdf .tif .jpeg



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  13. What is a bleed and when should it be used?

    A bleed is extra area outside of your document that is trimmed off to insure proper cuts. In simple terms - your background should go off an 8th of an inch more than your actual print size. Bleed is not required unless it is specified under the product description. You should download our pre-approved templates to ensure that your job is designed properly.

    WE REQUIRE BLEEDS ON BUSINESS CARDS. No Exceptions, or you risk your job being miscut. Although our cutting staff is extremely precise, we can not guarantee any print job cuts without the added bleed when required.

    Also, please keep your text at least 1/4" away from the edge of the piece unless it is an eighth page or smaller. This way your text is in a "safe" area. If you have any questions regarding this policy you may call us, or use our design templates.



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